Our Field Representatives
Our field reps can answer questions about the Plan and help you enroll. Talk with them by phone or at one of our frequent Q&A sessions.
David Mendoza, Maj, USAF (Ret.)
Western/Central Massachusetts
Cell: 781.771.4866
Toll-free: 800.823.4666
Fax: 855.273.5734
david.mendoza@usfamilyhealth.org
Born and raised in western Massachusetts, Dave Mendoza joined the MA Air National Guard straight out of high school. An OEF/OIF veteran, he retired with nearly 30 years of military service. He and his family live in South Hadley, where Dave coaches and plays soccer, basketball, and baseball. He volunteers for the USO of Pioneer Valley and as the Veterans Outreach Director for the Springfield Chapter of Team RWB.
James Souza, SFC, USA (Ret.)
Southeastern Massachusetts and Rhode Island
Cell: 508.208.4781
Toll-free: 800.666.6183
Fax: 855.795.1499
james.souza@usfamilyhealth.org
Jim was born in Jacksonville, North Carolina, right by Camp LeJeune. He grew up in Taunton, Massachusetts and joined the Army in 1985, where he served as a cook and a paratrooper. He likes to garden and cook (ask him about his cinnamon-raisin bread), and has a soft spot for classic cars, especially Camaros.
Mark Wasnock, SCPO, USN (Ret.)
Hanscom AFB and northeastern Massachusetts
Cell: 617.992.1880
Fax: 855.273.5733
mark.wasnock@usfamilyhealth.org
Originally from Rochester, New York, Mark joined US Family Health Plan in 2010. He lives with his wife and daughter in Waltham, Massachusetts. Mark fishes whenever and wherever he gets the chance, mostly for bass and pike.