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Updates

Information and updates

Sales of Steward Health Care Hospitals

As you may have seen in the media, Steward Health Care has sold six Massachusetts hospitals to new owners. The hospitals are:

  • Holy Family Hospital
  • Holy Family Hospital at Merrimack Valley
  • St. Elizabeth’s Medical Center
  • Good Samaritan Medical Center
  • Morton Hospital
  • Saint Anne’s Hospital

Please be assured, the hospitals remain in the US Family Health Plan network and there will be no disruption to your care.

COVID-19 Vaccinations, Tests, and Treatment

October 1, 2024.  Right now every U.S. household is eligible to order 4 free at-home tests. Go to covidtests.org for more information.

July 7, 2022.  Have you tested positive for COVID-19? The Massachusetts Department of Public Health can help. Use their free telehealth service to find out if Paxlovid is right for you. If it is, the DPH will have it ready at a local pharmacy or deliver it to your home. Go to https://t.co/CUIk2n7wfI.

March 31, 2022. The CDC has launched COVID.gov, a one-stop toolkit to help users find vaccines, treatments, and testing and to provide community-level data. 

January 11, 2022. US Family Health Plan covers the cost of COVID-19 vaccinations and booster shots for Plan members in eligible age groups, whether they obtain their vaccination at a pharmacy, health center, or other location. If you have an order from your doctor and a COVID test is deemed medically necessary, the cost will be covered by US Family Health Plan. "At home" tests are not covered by the Plan.  Learn more at https://www.tricare.mil/covid19testing.

 Pediatric formula and medical necessity

Please keep in mind that pediatric formula requires re-evaluation for medical necessity every six months. Be sure to call your baby's pediatrician to make sure that the re-evaluation is made.

Telehealth Copays 

Starting 2020, vaccines have become widely available, and the government will soon end the waiver. Starting September 6, 2022, Plan members who make copayments for covered health care services (including behavioral health services) also make copayments for telehealth services. Telehealth services include services provided by our network providers as well as services provided through the Teladoc® program.

  • Retirees and family members without Medicare Part B (as well as non-active-duty dependents under age 65) will continue to make copayments for health care services (including mental health services) covered by the Plan. As of September 6, they will also make copayments for telehealth services.
  • Active-duty family members and/or members with Medicare Part B do not make copayments for covered health care services and are not affected by the repeal of the waiver.

 If you have any questions about this change please call Member Services at 1.800.818.8589. (Please note that the phone number in the letter mailed to members August 17, 2022 was incorrect.  We apologize for the mistake.)

COVID-19 Resources

These government resources are updated often:

Centers for Disease Control (CDC)
https://www.cdc.gov/coronavirus/2019-nCoV/index.html

TRICARE
https://www.tricare.mil/HealthWellness/HealthyLiving/Coronavirus

Massachusetts Department of Public Health
https://www.mass.gov/orgs/department-of-public-health

State of Rhode Island Department of Health
https://health.ri.gov/diseases/ncov2019/